EXTENDED RETURNS FOR THE CHRISTMAS PERIOD
It’s important to us that the athlete in your life loves their SKINS and they fit correctly. So for the 2021 festive season we are extending our returns policy. Purchases made between 1st Dec 2021 and 20th Dec 2021 may be returned within 30 days of receipt. Please note that all other terms and conditions and refunds policy are still applicable with respect to such items purchased. All purchases made before 1st December and after 20th December 2021 are subject to the Standard Returns Policy.
Latest update 01/12/2021.
Once you have received your SKINS products, if you want to return the product(s) because it is not the right size then please follow the instructions below.
Please be aware that if you return any SKINS product(s) ALL product(s) being returned must be unused with all SKINS tags, labels and packaging (if applicable) still attached and not damaged. Returns that are used and/or the packaging or labels damaged or removed, will not be accepted and we will send the relevant SKINS product(s) back to you.
This shipping and returns policy only applies to SKINS products purchased via our webshop at www.skinscompression.com/uk. This returns policy does not apply to purchases of SKINS products from third party retailers or wholesalers. If you have purchased SKINS product(s) from a third party retailer or wholesaler and you wish to exchange the relevant product(s), please contact the party that you purchased the product(s) from.
We offer a flexible returns policy to make your online shopping experience even easier. We do monitor the number of returns made by customers and continued returns in breach of our terms and conditions will be flagged and may, at our discretion, lead to the closure of your SKINS account or future orders being refused.
If this applies to your account, we will be in touch.
PLEASE NOTE THAT SKINS DOES NOT COVER THE COST OF RETURN SHIPPING, THIS IS THE RESPONSIBILITY OF THE BUYER
- Please return within 14 days of receipt. This policy does not affect your statutory rights.
- Please circle your reason for return on the returns document received with your order, if other please note in comments section on document.
- Please include the returns document with any goods returned to SKINS.
- Once a return has been received back and accepted, we will then initiate a refund or exchange back to the original purchasing method. Please allow up to 30 days for this show in your account.
Our returns address is:
SKINS Compression, c/o Rioz Global Ltd.
Unit 4, School Close, Queen Elizabeth Avenue,
Burgess Hill, West Sussex RH15 9RX