The UK postal services are currently dealing with many service disruptions which are currently affecting the delivery of your orders.
For more information, you can find out if your local area is impacted and get on-going updates here.
Our courier services are also impacted in the UK and overseas due to both Brexit and the pandemic.
Most orders are reaching customers in a reasonable time, but if you are affected, please bear with us during this unprecedented period.
Our Customer Service team is currently unable to provide further insight to UK customers concerning delayed Royal Mail deliveries, as wait times at Royal Mail centres are significant due to increased calls to the service.
- You will be charged for the shipping SKINS products to you that are purchased through this webshop.
- You can track your shipping entirely. Our order fulfilment software will keep you updated about the progress of each order, online.
- Every address is checked as it enters our system. We will notify you if we notice any errors, so you can correct them and prevent unwanted shipping delays. You will receive a unique link to an online portal, where the SKINS product(s) purchased can be tracked, in real-time, through our pick and pack, labelling and shipping service.
SUMMARY OF SHIPPING COSTS AND SERVICES
UK Standard Delivery – £5.00
Despatched by Royal Mail 48
(Approximately) 2 day delivery time
UK Next Day Delivery – £10.00
Despatched by DPD Domestic
Order by 3pm GMT to receive your purchase next business day
Please Note: The cut-off time is 3pm on the day before required delivery. Purchases made after 3pm GMT on Friday and during the weekend will arrive the following Tuesday.
Europe delivery – £10.00
Despatched by DHL Global Mail. Please note: In the current climate, delivery can take up to 14 days to reach certain destinations.