DELIVERY & RETURNS

Returns Policy​

DELIVERY

  • Freight free on orders over $150
  • Orders under $150 will incur a $7 freight charge
  • Once order has been shipped, a shipping confirmation will be sent with track and trace link.
  • Please note we cannot deliver to Waiheke Island.
  • Contact us here if you have haven’t received your order within 3 working day

RETURNS PROCESS

Online purchases can be returned provided they meet our terms and conditions policy. 

Download a returns form here.

  Important Information

  1. Shipping costs can’t be refunded
  2. You are responsible for any costs associated with returning the item to us 
  3. Your personal information will be used according to our Privacy Policy to process your refund or return.
 

Download a returns form here.

Have more questions? Contact us

Skins Science
Delivery & Returns
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SKINS NEW ZEALAND CONTACT

Phone: 0064 3 3812190

Email: hq@brandex.co.nz